Customer Data Platform

Know your customers

Kizen’s Customer Data Platform provides a single source of truth for every customer by connecting data from every tool, team, and interaction in real time. It’s so easy to set up and use without writing a line of code that both customer-facing teams and back office love to use it.

Unified Profiles.

A single, accurate 360º view

Store every information about a customer, company, and deal in a single profile. Easily customize and build on it by adding custom fields for files, tags, dates, numbers, selections, and more. All relevant fields update automatically in real time as information changes.

Timeline.

Track interactions across channels

Capture every website page visits, social, in-app activities, text, email opens, clicks, and attachment opens to better understand the customer’s unique interests. See all interactions, communication history, purchases, form submits, surveys, and more in a single timeline.

Filters.

Real time segmentation

Sort customers, companies, and deals by any field, tag, interaction, ad click, purchase history, specific response from surveys, and much more to easily create groups. No need to manage lists as groups update automatically in real time with every change in data.

Data Enrichment.

Develop a deeper understanding

Build a more detailed customer profile that includes interests, age, gender, location, social influence, and employment history with just an email address, phone number, or social handle. Easily pass data from other systems into the Customer Data Platform with Kizen’s Connect API.

Kizen forms

Forms.

Connect your website

With forms you can integrate beautiful, high-converting lead capture forms perfectly into any website. You can also use forms in-person or through email to securely collect information from 3rd parties.

Kizen connector

Connectors.

Connect other tools without coding

Robust integrations with Segment, Workato, Mulesoft, and Zapier allow organizations to connect Kizen with over 1,000 additional enterprise-grade tools without ever writing a line of code.

Kizen connect API

Connect API.

Developers love Kizen

Our next generation, well-documented API is built to make work easy and straight-forward for developers. Additionally, developers can chat directly with our engineers and developer community anytime you have a question.

Permissions. Privacy.

Keep your data safe

Control access to certain data and limit user permissions. Ensure all teams have access to the information they need while keeping all sensitive data protected. Kizen is GDPR, SOC2 Type 1, PCI, Cloud Security Alliance, and U.S.- EU/Swiss Privacy Shield compliant.

Future-proof Architecture.

A clear path to automation & AI

Kizen’s Customer Data Platform was purpose-built from the ground up to give organizations a foundation for big data that can be easily leveraged by machine learning and AI to build the future of business.