Customer Data Platform

Know your customers

Kizen’s Customer Data Platform provides a single source of truth for every customer by connecting data from every tool, team, and interaction in real time. It’s so easy to set up and use without writing a line of code that both customer-facing teams and back office love to use it.

Unified Profiles

A single, accurate 360º view

Store all information about a customer, company, and deal in a single profile. Easily customize and build on it by adding custom fields for files, tags, dates, numbers, selections, and more. All relevant fields update automatically in real-time as information changes.

Timeline

Track interactions across channels

Capture every website, app, text, social, and email interaction to better understand customer’s unique interests. See historical interactions, communications, purchases, forms, and more in a single timeline.

Filters

Real time segmentation

Sort customers, companies, and deals by any field, tag, response, or other interaction to easily create groups. No need to manage lists as groups update automatically in real time with every change in data.

Data Enrichment

Develop a deeper understanding

Enrich your customer profiles with interests, demographics, and employment history with just an email, phone number, or social handle. Easily pass data from other systems into the Customer Data Platform with Kizen’s Connect API.

Kizen forms Forms

Connect your website

With Kizen Forms you can integrate beautiful, high-converting lead capture forms perfectly into any website. You can also use forms in-person or through email to securely collect information from 3rd parties.

Kizen connectors Connectors

Connect Other Tools Without Coding

Robust integrations with Segment, Workato, Mulesoft, and Zapier allow organizations to connect Kizen with over 1,000 additional enterprise-grade tools without ever writing a line of code.

Kizen connect API Connect API

Developers Love Kizen

Our Next Generation, Well-Documented API is built to make work easy and straight-forward for developers. Developers can ask questions directly to our engineers or to our developer community.

Permissions. Privacy.

Keep your data safe

Control access to certain data and limit user permissions. Ensure all teams have access to the information they need while keeping all sensitive data protected. Kizen is GDPR, SOC2 Type 1, PCI, Cloud Security Alliance, and U.S.- EU/Swiss Privacy Shield compliant.

Future-proof Architecture

A clear path to automation & AI

Kizen’s Customer Data Platform was purpose-built from the ground up to use AI and machine learning on big data to build the future of business.

Behavioral Tracking

Track Every Digital Interaction

Kizen’s Behavioral Tracking gives companies the ability to track a customer’s journey across emails, websites, ads, and custom web, iOS, and Android applications. Easily use this rich data to identify intent, anticipate needs, and optimize everything.

Website Interactions

Track Web Visits

Simply add one line of code to any website to track each page a customer visits. Page visits are unified across devices, automatically added to the customer’s profile, and displayed on the timeline.

Email Interactions

Rich Email Tracking

Kizen automatically captures advanced email interaction data. Go beyond open rates by tracking attachments and specific link clicks for every email and campaign.

Custom Interactions. Interaction Attributes.

Track Custom Web & Mobile Applications

Pass user actions from your custom built web, iOS, and Android apps to Kizen in real time. Attributes pass metadata on specific activities including logins, feature usage, and more.

Ads Integrations

Track Advertising Interactions

Kizen’s native integrations with Google Ads and Facebook Ads allow teams to track and optimize interactions from different campaigns. Maximize the efficiency of every dollar spent.