Save time, create more amazing experiences for your tenants, and return higher profits to owners.
Advertise effectively to the right prospective clients using your best performing and most profitable channels.
Build strong client relationships by guiding them along their journey and nurturing them towards success.
Simplify sales by creating streamlined team-to-team handoffs, sending digital contract workflows, and deploying new client materials dynamically.
Engage your clients by creating personalized experiences with newsletters, satisfaction surveys, and client support workflows.
Reduce lost clients and increase their lifetime value with deeper, more personalized communication, campaigns, and referrals.
Easily turn your revenue data from multiple channels into one intuitive dashboard. Create dashlets from all your sources including marketing campaigns, sales activities, pipelines, and more. Then, easily connect your real-time revenue data with ad spend reporting, so you can optimize your campaigns and invest with unprecedented precision.
Generated from both funnel and real-time data, sales processes are easily predicted and can allow for better planning in your future. Find trends and redirect your showings team to focus on only the most qualified tenants with dynamic lead scoring.
Track the performance of email, ad, and other campaigns by looking at tenant interaction history. All your most important metrics, including leads generated, are presented clearly so you can measure their impact on your revenues and profits.
Track NPS, engagement metrics, and maintenance request reports to maximize the retention of your tenants. Breakdown your experience data to proactively identify unit issues, and look for patterns in the experiences of your most valuable tenants.
Execute perfect B2C marketing by capturing leads from online and offline sources and intelligently nurturing them through personalized email, text, ads, and more. Then, automatically hand-off qualified leads once they are ready to close.
Collect all the tenant data you need intelligently with advanced features including field rules, page rules, and more. Learn from the responses you've received with pre-built reports and customizable dashboards.
Our Marketing Cloud creation suite includes emails, surveys, forms, and text marketing, personalized to every potential tenant. Simplify your marketing campaigns in one place and leverage advanced analytics to deploy better messaging.
Engage in real-time with automatic triggers, intelligent drip sequences, and conditions and delays so each potential tenant is only seeing content appropriate to them. Journeys can be A/B tested so that you’re always deploying lead-conversion messaging.
Automatically follow-up on contracts to show tenants the true value of your properties. Then, intelligently cross-sell each tenant on additional offerings, such as memberships, services, and more, increasing their lifetime value and turning them into lifelong tenants in your community.
Kizen provides one unified dashlet that tracks all your marketing campaigns with the most important data. See which channels are generating the most valuable tenants, which are increasing tenant value, and which are driving the most growth for your properties.
Understand the impact of social campaigns across your properties. Ensure your teams also collect tenant tracking data for these campaigns in order to effectively determine your ROI.
Track your tenant’s journey across emails, websites, ads, and custom web, iOS, and Android applications. Easily use this rich data to identify intent to schedule showings, anticipate their needs, and optimize your follow-up campaigns.
Retarget and suppress your Facebook, Google, Instagram, and other web ads to personalize your campaigns based on past tenant behavior. With this refined advertising strategy, you can send the right message to the right potential tenant at the right time.
Create a collaborative nature between your marketing, sales, and experience teams so that everyone has a clear view of the funnel and works smarter. Track leads and opportunities throughout the entire rental or purchasing process and ensure tenants are being followed-up on promptly.
View the pipeline for your entire team, a single rep, one tenant or group of tenants, or even filter into each deal individually to see every detail needed. Understand how you are losing tenants, which other properties you are losing tenants to, and how pipelines are trending overall.
Kizen offers easily accessible activity reports to ensure you know exactly how your team is performing. Track all the messages, interactions, and touchpoints in chronological order and in real-time, fully-customizable to all your needs. Kizen will also automatically generate activity tasks for your agents after showings are complete.
Team members have access to their pipelines from anywhere in-app or through any channel. Offer a cloud-based, mobile-responsive solution that helps your team collaborate and crush their goals from any device.
Leverage strong reporting to help your team work smarter. Kizen’s reports and dashboard help you visualize how active your team is, how likely your team is to meet their goals, how well your reps are meeting those goals, and what needs to be done to drive more success.
Ensure the right reps are handling the right tenant opportunities with intelligent lead routing. With Kizen’s Automations Engine, leads from online and offline sources can be intelligently qualified, assigned, scheduled, and nurtured. Kizen’s Property Management Solutions offer property managers a modern and automated process for ensuring that qualified tenants sign quickly.
Design and enforce SOPs with your operations team by defining your best practices in Kizen’s Automations Engine. Ensure that your showing agents are sticking to the best practices defined by you and your company, following up with and signing the best tenants!
Kizen will offer your agents one-click E-signature workflows or payment portals, using your favorite integrated documents or billing tool. Kizen will also keep track of inbound and outbound documents, signature reminders, and lease renewal follow-up. Offer early renewal bonuses, deploy date-based renewal call scheduling, and even track scores like "Tenant Renewal Likelihood."
Kizen will intelligently onboard your new tenants. Send each new tenant a warm welcome, required documentation and communication materials, access to your maintenance portal, and the ability to sign-up for automatic payments. In addition, Kizen’s task management capabilities can ensure that all make-ready and unit inspections are done on-time and logged properly before move-in.
With Kizen’s Experience Cloud, you have an opportunity to automatically offer an incredible community experience. Our creation suite and follow-up capabilities keep all of your tenants in the loop with announcements, activities, events, news, and more.
Kizen’s maintenance request forms can be customized for tenants to select their unit and explain their issues. Kizen can then prioritize, route, and schedule tasks, while auto-response rules can give estimated wait times, intelligently. For late payments, use Kizen to communicate via email or text message to ensure a quick resolution.
Ensure that you retain even the most challenging or unsatisfied tenant through intelligent escalation processes. Escalate to a manager with one-click, automatically sharing the most important data with them. Collaborate to redeem your property in the eyes of the toughest detractors.
Deploy tenant satisfaction surveys dynamically after each maintenance appointment. Periodically send NPS surveys to each tenant to gauge the likelihood of a lease renewal, unit issues, and ensure they’re having a positive experience.
Utilizing your tenant satisfaction data, Kizen will deploy messages to nudge happy tenants to review platforms, while routing unhappy tenants to service managers to investigate.
Kizen’s Data Cloud provides a single source of truth for every tenant by connecting data from every tool, team, and interaction in real-time. An easy set-up process and no-code interface means both your tenant-facing teams and more tech-savvy departments will love using it together.
Within the Data Cloud, Kizen’s Integrations Engine allows you to connect all of your lead generation channels in real-time. Leverage your lead source data to help your team provide more amazing tenant experiences and understand which channels are worth the investment.
Once your campaigns have begun, utilize Kizen’s Data Cloud to segment in real-time, personalize, and improve ad campaigns. Generate retargeting and suppression lists to perpetuate the impression cycle needed to improve the efficiency of your ad spend.
Kizen’s robust Integrations Engine allows organizations to connect Kizen with over 1,000 enterprise-grade tools, including Workato and Zapier. In addition, our easy-to-use, no-code Connect API ensures you are able to seamlessly integrate with the apps and tools you use every day.