Kizen Operations Cloud Features

Solutions to Nearly Every Business Need

Unify Everything

Unify Your Most Important Data

360-degree Profiles

Gain in-depth understanding of every request, employee, customer, or object across time and touchpoints with all of your data in one place.

Fully Customizable Records

Control the layout and data structure of each individual record type.

Timeline

Stay on the same page with a shared historical record of every note, change, and activity on every task, request, prospect, customer, and object.

Customizable Pipeline View

View your data on a fully customizable pipeline view that includes ownership, time, in stage, and 3 of your selected fields.

Interactive Table View

View your data on fully customizable tables that are as easy to edit as spreadsheets! Update details without clicking into records.

Real-Time Segmentation

Filter your data and requests using a single or combination of filters.

Ownership

Assign an owner to any task, request, customer, or account.

Timeline Roll-Up

Customize how data flows between timelines of related objects, making it easy for you to see all relavant data at a glance.

Manage & Automate any Process or Workflow

Customizable Processes

Create the sales process on Kizen to exactly match your process in the real world.

Process Automation

Easily setup triggers, conditions, and goals to automate and ensure compliance with your processes.

Task Routing

Send each task directly to the appropriate specialist based on territory, request type, or any unique logic.

Priority Scoring

Assign values to tasks so team members can assess and prioritize work.

Task Assignments

Auto-assign tasks and next steps to the correct team members based on any combination of data.

Cross-Object Creation

Easily create records in new workflows and pass relavant data (i.e. when a new workflow or team is needed).

Cross-Object Sync

Keep objects in sync between different teams to ensure that everyone is on the same page (i.e. ensuring sales has access to the most recent success and service information).

Automatically Calculate Math Needs

Addition & Subtraction

Easily execute addition and subtraction, combining values from different fields across objects.

Multiplication & Division

Easily execute multiplication and division, combinining values from different fields across objects.

Collaborate

Assign, Track, & Automate Tasks

Fully Customizable Activities

Configure activities to ensure data is input easily and accurately by team members.

Auto-Complete Activities

Never enter data twice with activities that automatically pull data from any related object.

Schedule Activities

Schedule follow-ups in a couple clicks to ensure a follow-up is never missed.

Scheduled Activities Dashlet

See all upcoming and overdue activities in a single view for all requests.

Role-Based Assignment

Easily assign tasks to a whole team so any member can complete.

Activity Reminders

Remind team members in advance of an activity due date.

Overdue Activity Trigger

Trigger reminders or notifications to team members or management when an activity is overdue.

Supercharge Collaboration

Team Member Association

Easily track team members across roles associated with a request, task, or customer. Utilize this data in automations and reports.

Tag Collaborators

Mention stakeholders by name to notify of any item. Get notified automatically when they respond.

Email and Text Notifications

Automatically trigger activity updates to team members or management as requested.

Manage Internal & External Requests Securely

Drag-and-Drop Form Builder

Easily build custom forms that work on any device and match your brand with drag-and-drop ease.

20 Field Types

Collect any type of information accurately with over 20 field types. Allow open-ended or option based data input.

File Fields

Allow submissions to include pictures or files to give teams the information needed to resolve quickly and effectively.

Automatic Notifications

Trigger notifications to specific team members via email or text when forms are submitted.

Intelligent Submission Routing

Route form submissions into specific workflows based on the data included in the form.

Hosted Forms

Host forms on your Kizen domain for immediate access and use.

Embed Forms

Embed forms on your websites and portals to make it easy for people to submit data from wherever is most convenient.

Work From Any Device

Complete Mobile Functionality

Complete any task and access all data easily from any smartphone or tablet.

Work Smarter

Access Insights in Real Time

Activity Reporting

Track the number of each activity completed by each team member.

Activity Trends

Visualize how team activity is trending over time to ensure consistency in effort and performance.

Leaderboards

Create healthy competition and celebrate top performers with customizable team leaderboards.

Account-Based Reporting

Gain visibility into any account with real-time insights at your fingertips.

Dashlet Filters

Filter any dashlet using any data or combination of data to dive deeper into what's driving sales.

Goal Tracking

Track progress toward goals. Visualize a combination of completed and forecasted purchases for any time range or product line.

Collect Feedback with Smart Surveys

Drag-and-Drop Survey Builder

Easily build custom surveys that work on any device and match your brand with drag-and-drop ease.

20 Field Types

Collect any type of information accurately with over 20 field types. Allow open-ended or option based data input.

Survey Request Email Surveys

Send a fully customizable survey request campaign that automatically stops when a person submits or opts out.

Automatic Notifications

Trigger notifications to specific team members via email or text when surveys are submitted.

Intelligent Submission Routing

Route survey submissions into specific workflows based on the data included in the form.

Anonymous Surveys

Collect feedback anonymously from internal or external stakeholders.

Quickly Build Personalized Portals

Secure Portal

Control access to a secure portal for internal and external stakeholders to see the real-time view of important data or requests.

Complete Access Control

Ensure that each user can only see specific information on their specific requests.

Customizable Dashboards

Give users a customizable dashboard to see metrics relevant to them.

Secured Form Submission

Require login before users can submit certain types of requests.

Platform

Keep Work Connected Across Different Sources

Restful API

Easily integrate Kizen with custom applications using our well-documented, Restful API.

GSuite Email Integration

Sync your Google Email to automatically sync emails to any request. Send and receive emails directly from Kizen with two-way email sync.

Microsoft Email Integration

Sync your Microsoft Email to automatically sync emails to any request. Send and receive emails directly from Kizen with two-way email sync.

External HTTP Requests

Create custom Put, Post, Patch, & Delete requests that execute when scheduled or triggered.

Workato Connector

Connect with 1000+ enterprise grade apps utilizing our robust Workato Connector.

Zapier Connector

Connect with 4000+ apps utilizing our robust Zapier connector.

Data Enrichment

Enrich contact and account details with social and public profile info harvested online from up to 12 different data partners.

Leverage Best-Practices

Best-Practice Templates

Access best-practice templates for data architecture, workflow setup, activities, and automations specific to your industry.

Govern With Complete Control

Multiple User Roles

Create user roles to manage data and functionality access according to business requirements.

Custom Permission Groups

Create unique permission groups to control access and assign to different roles.

Page-Level Permissions

Control which functionalities team members have access to.

Object-Level Permissions

Control which objects team members have access to.

Ownership-Level Permissions

Create custom access levels based on account and record ownership.

Field-Level Permissions

Limit access and editing privileges for specific fields.

Audit Logs

Get a sequential history of everything created, edited or deleted within Kizen.

Scale To Any Size Team

Full Sandbox

Test and customize in separate environments without compromising your live environments.

Cloud and On-Premise Deployment

Choose the deployment option that matches your needs and compliance environment, be it on-premise or via the cloud of your choice.

Big-Data Ready

Store, filter, and action on tens of millions of records and interactions.

Straightforward Pricing

No hidden costs

Even pricing is easier with Kizen – get access to everything you need for one price. To make the decision easier and save you from legacy providers, we’re taking all of the risk with our industry-leading 100% 90-day money back guarantee.

Explore Further

We’re ready when you are. Get in touch or learn more at your own pace.

  • Use Cases

    Kizen supports use cases of any complexity.

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  • Features

    Our robust feature list guarantees a solution to nearly every business need.

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