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Agentic AI

Accelerate & increase the success of your multi-agent enterprise

With Kizen, teams can now leverage their own proactive AI agents that think ahead, take initiative, and help accomplish more with less effort. Experience enhanced productivity in every corner of your business.

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What is Agentic AI?

AI that can act toward a goal, often by chaining multiple tasks together and making decisions along the way. Agentic AI learns from a user's interactions with it and improves upon them. Supporting employees or customers in all of their day-to-day needs.

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How to develop trust with Kizen's AI agents

  • 1

    Agents learn with reinforcement

  • 2

    Agents do the task

  • 3

    Agents self-learn

Agents in action

Kizen's AI agents learn how your teams work, adapting to their preferences, improving approaches, and anticipating what’s next. It’s like a whole team that just gets it.

AI agents help

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Finance teams automate commission tracking & approvals.

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HR teams streamline & personalize employee onboarding

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Data Science teams generate real-time reports & insights

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Marketing teams coordinate multi-channel campaign launches

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Sales teams automate CRM updates and meeting prep

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Customer support teams route & answer support tickets intelligently

Kizen's Multi-Agent Orchestration

Orchestrator agent

Acts like the conductor of your AI team, making sure every other agent is doing the right job at the right time. It sees the big picture, breaks down what needs to happen, and assigns tasks to the right agents—whether that’s handling conversations, running workflows, checking integrations, or evaluating performance.

Through your feedback, you train the Orchestrator to make better decisions, prioritize tasks more effectively, and adapt to how your business really works. Over time, it becomes a smart, collaborative partner that keeps your entire AI system aligned and running smoothly.

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Knowledge & Interaction agents

Client and system-facing agents that handle multi-channel communication (chat, voice, email), interpret user intent, access relevant knowledge bases, and deliver contextual responses to both customers and internal systems.

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Workflow Automation agents

Design and execute intelligent automation sequences throughout your Kizen application, orchestrating tasks across systems with conditional logic and adaptive decision-making capabilities.

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Critic agents

Continuously evaluate both human and AI agent processes within your business, providing data-driven insights and actionable recommendations for operational optimization and performance improvement.

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Adaptive
Integration agents

Self-healing connectors that monitor and maintain external system connections through APIs, webhooks, and data transfers, automatically detecting and adapting to structural changes to ensure uninterrupted data flow.

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Builder agents

Collaborative assistants that guide users through creating and optimizing business processes and components, translating business requirements into technical implementations with contextual suggestions and best practices.

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Action agents

Agents purpose-built to handle well-defined individual or multi-step tasks. These are typically known as “reflex agents” due to their simple or model-based conditional function and are good at performing quickly and efficiently making them valuable in multi-agent orchestration.

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Build, train, and scale your own AI agents in under 30 days

Great AI starts with great data. Kizen’s AI taps into the right info, stays organized, and turns chaos into clarity.

Teams can win back their time

Let Kizen’s AI agents handle the repetitive tasks, research and tedious work – so your teams can focus on strategy, creativity or just getting out of the office on time.

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Serve better, grow faster

Deliver faster responses, more accurate insights, and a smoother client experience—while freeing up time to take on more business. Kizen’s AI Agents help teams scale without sacrificing quality.

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Stay ahead of evolving AI

Kizen’s AI Agents automate and suggest the most effective actions for workflows, ensuring your team is always one step ahead in delivering personalized, impactful experiences.

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With Kizen, you can deploy your multi-agent orchestration faster than ever

FAQs

Questions? We got you covered.

What is an AI agent’s purpose on your team?

An AI agent serves as your intelligent digital teammate, focused on specific tasks that align with your business objectives. It learns your company’s processes and best practices to drive measurable progress toward your KPIs while providing actionable insights and process improvements.

How do I set my data up to help my AI agent succeed?

For optimal performance, your AI agent needs contextual understanding of your business operations, including company guidelines, standard processes, organizational structure, and workflow patterns. The more relevant business context it has access to, the more effectively it can assist your team.

Which goals can an AI agent accomplish?

AI agents excel at:

  • Streamlining day-to-day tasks that follow predictable patterns
  • Automating routine workflows to free up your team’s time
  • Analyzing processes to identify improvement opportunities
  • Facilitating smoother cross-team collaboration and communication
  • Increasing overall productivity while maintaining quality standards
How does my AI agent work within my Enterprise data access policies, architecture, and entitlements?

Guardrails are essential safety features that define what your AI agent can and cannot do. These include customizable natural-language instructions, permission controls, and Kizen’s built-in security framework. These guardrails ensure your agent operates within your guidelines, maintains data security, and knows when to escalate issues to human team members.

Which LLM/LAM models (AI models) can I choose from?

Kizen provides enterprise-grade AI models out of the box that seamlessly integrate with your existing systems. For enhanced capabilities, you can select Kizen AI from our Marketplace. Enterprise customers can choose from premium models including OpenAI, Gemini (Google), Anthropic, Mistral, and others through our automated workflow integrations.

Do I need to have prior AI knowledge/experience?

No technical AI expertise is required. Kizen is designed for users at all skill levels, from beginners to advanced practitioners. Our intuitive interface and guided setup process help your team quickly build confidence in creating effective AI prompts and use cases. The system gradually helps you teach the AI about your specific business context for increasingly valuable results.

How long does it take to set up an AI agent for my team?

Kizen provides pre-configured AI agents that can be deployed immediately, without initial setup. These agents automatically analyze your data structures and business systems. For optimal performance, we recommend a guided onboarding process where you provide company-specific context and documentation. Most teams see meaningful results within the first week, with agent effectiveness continuing to improve as it learns from interactions with your team.

What happens if the AI agent doesn’t know how to complete a task?

Our AI agents are designed with intelligent escalation protocols. When facing limitations, the agent will transparently acknowledge the gap, suggest alternative approaches based on its knowledge, and—if necessary—route the request to the appropriate human team member. This ensures workflow continuity and prevents bottlenecks. All escalation instances are logged for review, creating opportunities for your agent to expand its capabilities through supervised learning of new processes.

Can I customize the AI agent to match our company’s voice and values?

Absolutely. Kizen AI agents can be tailored to embody your organization’s unique communication style, priorities, and values. During setup, you can define your brand voice parameters, upload style guides, and provide examples of ideal communications. The agent also adapts through observation of company interactions and documentation. This customization ensures that your AI representative communicates in a way that feels authentic to your organization’s culture.

Can the AI agent learn and improve over time?

Yes, continuous improvement is a core feature of our AI agents. The system employs sophisticated feedback loops that analyze user interactions, detect friction points, and identify knowledge gaps. When patterns emerge, administrators receive targeted questions designed to enhance the agent’s understanding of specific processes. This learning model combines both automated pattern recognition and human-guided refinement, ensuring your agent becomes increasingly valuable and aligned with your evolving business needs.

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Ready to unlock your team’s full potential?

Learn how your team can save time and money when you automate, innovate, and grow with Kizen.

“We went from using multiple systems with disorganized client data to a streamlined workflow. Now we let Kizen worry about the small stuff so we can focus on growing sales.”

Ali Elyassi VP of Sales at Werqwise

Ali Elyassi

VP of Sales at Werqwise

“Part of the power of Kizen is the ability to continually update and refine our business development pursuits and contracted projects. I see a million different ways this is going to help our business.”

Rio Franzman COO of KC Harvey

Rio Franzman

COO of KC Harvey

“Worth its weight in gold! We were drowning in manual tasks. Now, Kizen can do nearly everything for us, so we can focus on other things. It tracks our students and moves them through the process, so we always know where they are and what is needed.”

David Loebsack Cofounder of Arts and Minds Academy

David Loebsack

Co-Founder of Arts & Minds Academy