Driving Growth
Transportation Broker Fuels Faster Growth with Kizen.
A national freight and logistics broker needed a better way to track and achieve its aggressive sales goals. They use Kizen to support new account development, increase load volume with existing clients, and reduce drop-off of first-time customers.
At a glance
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19k+
carriers
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350
group-owned assets
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24/7
operations
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“I wanted a system that was simple enough people would actually use and would support our company’s growth. With Kizen, it’s seamless to deliver data, build automations, and keep prospects in the pipeline. We immediately started seeing benefits.”
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CEO
Kizen puts sales operations in the fast lane, allowing brokers to prioritize activities that accelerate growth.
Broker Adoption
Tools they love to use
Brokers found their old CRM “cumbersome and painful to maintain and use,” so they largely didn’t. Opportunities weren’t tracked and sales activities fell through the cracks. Brokers love Kizen’s easy-to-use modern interface and drag-and-drop ease. Kizen gives valuable time back to sales by automating workflows and handling the busy work.
Customer Acquisition
Best practice execution every time
Before Kizen, valuable prospecting activities were often missed and customer conversion hovered around 5%. Kizen acts as a personal sales assistant for each broker, pre-scheduling activities based on customer interactions, sending out daily sales activity reminder emails, and following up so nothing gets dropped.
Client Retention
Driving long-term relationships
Kizen gives the company the insights they need to better understand their customers' experiences with carriers so they can convert more first time customers into repeat business. Thanks to Kizen's next-level intel, the company is well on its way towards achieving its 53% revenue growth goal this year.
Results
Driving improved outcomes with Kizen’s sales support
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Double-digit increase in broker CRM adoption
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Conversions have increased with Kizen
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Real-time insights reduce first-time customer churn
How to Buy
We’ve got the best, most cost-effective sales acceleration platform on the planet. Flexible pricing options for every-sized business.
